All prices are stated in Swedish kronor excluding VAT. VAT is added at 25%. You can pay by card in the checkout or against an invoice. Invoices have 20 days' payment terms and are sent to the email address given when ordering. Late payment carries interest under the Swedish Interest Act and the statutory reminder fee.

An account in Kompetensportalen is personal and may not be shared. You are responsible for keeping your password secret and for what is done with your account.

Courses and knowledge tests are to be taken by you personally. Cheating, sharing test questions or automated completion can lead to issued certificates being revoked and the account being suspended.

A licence gives one (1) named person access to the course. Licences are personal and may not be shared. If you buy several licences you hand them out to email addresses yourself under "Licences" — each participant then gets an invitation to create their account.

Online courses become available immediately after the purchase is completed and can be started at any time. With an invoice purchase you get access straight away while the invoice is sent separately.

For instructor-led courses, on site or remote, registration is binding. Cancellation no later than 14 days before the course starts is free of charge. After that the full course fee is charged, but the seat may be transferred to another participant at no extra cost.

We reserve the right to cancel or move a course if too few have registered or if the trainer falls ill. Fees already paid are then refunded in full. We do not compensate travel or accommodation costs.

When buying as a consumer you have a 14-day right of withdrawal under the Swedish Distance Contracts Act. For digital content the right of withdrawal ends once you have started taking the course, provided you consented to that and were informed that the right of withdrawal is then lost.

The right of withdrawal does not apply to purchases made in the course of business. There the cancellation terms above apply.

A course certificate is issued once every mandatory lesson has been completed and the participant has passed the final test with at least the result stated on the course page. Every course certificate is given a unique certificate number that a third party can check at portal.norrkusten.se/verifiera. The course certificate evidences training completed with us and does not replace certification issued by a third party where such certification is required.

All course material belongs to North Coast Education AB or the respective rights holder. The material may be used for the participant's own professional development but may not be copied, distributed or used in training activities of your own without written consent.

We work to make the website and Kompetensportalen meet WCAG 2.1 level AA. Tell us if you run into an obstacle and we will fix it.

We are not liable for indirect damage, such as lost profit or lost production. Our liability is limited to the amount paid for the training in question.

Swedish law applies. Disputes are settled first by agreement and otherwise by a Swedish general court. As a consumer you can also turn to the Swedish National Board for Consumer Disputes (ARN).

North Coast Education AB, Skomakargatan 56, 972 41 Luleå, Sweden. Email: info@norrkusten.se .